Terms & Conditions



Terms of Use

Thank you for shopping at Tran Computers online store.  Please note that your use of our website constitutes your agreement to follow and be bounded by these terms and conditions. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the products or services, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.


We strive to provide recent, accurate and reliable information on our website at all time.  In the event any errors are unintentional, we apologize if erroneous information in any way affects your order. Please be aware that we present our content ‘as is’ and make no warranty to as its accuracy, neither expressed nor implied. We reserve the right to update product information and to correct errors at any time without prior notice.


Many of our special items are selected in limited quantities. When an item is no longer in stock, we will take reasonable steps to remove that item from this site.  Should you have any questions about the availability of a particular item, please contact us at 214-320-2849 during store hours: 8AM - 5PM Daily, 8AM - 4PM Saturday.  Prices subject to change without advanced notices.

Website Transactions

We reserve the right to refuse, limit or cancel any order at any time.  If we refuse, limit or cancel an order, we will make necessary attempt to notify you through the email, billing address or telephone number you provided when the order was placed.

Returns & Exchanges

  • All sales are final for used, demo, or refurbished part. No return on used, demo, or refurbished parts. Used, demo, and refurbished items come with 30 days warranty.
  • New parts come with 1 year warranty. Some items may have manufacturer warranty.
  • New item in their original condition (un-open box) can be returned within 15 days of purchased. All returns must have original invoice or online tracking number.
  • Restock fee of 15% for return of new items in their original condition.  
  • You will be responsible for the return shipping cost. Please return your order via a track-able method and keep for your records.
  • If you receive merchandise from Tran Computers that is damaged or incorrect, please contact us within 48 hours of receipt the item.